What is a service?

Discussion in 'The Pub' started by maelstrom, Feb 25, 2014.

  1. maelstrom

    maelstrom LiteTek Staff Member Premium Member 250cc Vendor Contributing Member

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    I thought some might find this interesting.
    When dinosaurs roamed the Earth and I made a living repairing Ducati motorcycles, this was a tune and service as determined by me. It was a flat rate, 8 hours labour + parts, so the customer knew the cost of everything beforehand.
    • change oil and filter (first if engine was warm when customer arrived)
    • remove cylinder heads
    • decoke, seat valves, set valve clearances, new valve guide seals and gaskets, reassemble heads and fit
    • change fork oil
    • strip rear shocks and reassemble (with fresh oil of course)
    • remove chain, clean, boil in Duckhams, refit
    • tighten countershaft sprocket if necessary
    • remove clutch pushrods, grease, reassemble
    • lubricate and adjust clutch and throttle cables
    • remove foot and hand controls, clean, lubricate, reassemble
    • change front and rear brake fluid
    • check brake pads
    • replace spark plugs
    • check/adjust steering head bearings
    • fit chain check wheel alignment
    • remove carburettor float bowls and clean
    • check/adjust electrolyte level, clean terminals and lubricate (silicon grease)
    • clean air filters
    • check/adjust ignition timing
    • adjust tyre pressures
    • test ride
    • synchronise, adjust carburettor idle and mixture
    I think I got it all.
    Everything was itemised and reported to the customer. If anything cropped up during the service the customer would be phoned and consulted about how they wished to proceed. After the customer paid the bill (the unhappy part), I would ask them to take the bike for a ride and come back to report (the very happy part).

    cheers
    Blair
     
    Last edited: Feb 26, 2014
  2. GreyImport

    GreyImport Administrator Staff Member The Chief Contributing Member

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    Hate to think what that would cost at a bike shop these days :commando:

    A service these days would be oil change,oil filter and plugs and maybe an air filter.
     
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  3. Phil

    Phil Senior Member Contributing Member

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    Hey Blair
    You must be related to Ned Kelly, 8 hours labour??????:lolsign::lolsign:
     
  4. maelstrom

    maelstrom LiteTek Staff Member Premium Member 250cc Vendor Contributing Member

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    Yes it might seem a bit long, so I best quantify that. That is for a desmo twin cylinder 2 valve.
    Because there are no valve springs the valves often suffer damage to the seat area, so 'seat valves' is not 5 minutes with some lapping compound. It usually entailed grinding the valve faces and seats (something that your local bike shop cannot do because they don't have the equipment). Setting the valve clearances correctly is also quite a tedious task as there is no margin on the closing shims. They have to be perfect. That means the finished size of the shim is done by hand. If any valve gudes needed replacing (quite often on the gear driven cam models because they are too short) then the schedule was blown, as was the budget.
    cheers
     
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    Last edited: Feb 26, 2014
  5. Phil

    Phil Senior Member Contributing Member

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    You know what Blair, I know why I prefer Japanese bikes so much more.
     
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  6. maelstrom

    maelstrom LiteTek Staff Member Premium Member 250cc Vendor Contributing Member

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    Yep - insert key - push button - ride motorcycle
    There is a lot to be said for that :)
     
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  7. GreyImport

    GreyImport Administrator Staff Member The Chief Contributing Member

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    Excluding Yamaha FZR250s :dance2:
     
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  8. Phil

    Phil Senior Member Contributing Member

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    Love a man with a sense of humour!!!!
     
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  9. Phil

    Phil Senior Member Contributing Member

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    That's it, strong advocate of the KISS principle, when it beats me I take it to someone who is trained and has the knowledge to fix it, that's my mechanic.:thumb_ups: He's the go to person that gets me back promptly to where I want to be, on the road.
     
  10. Darren

    Darren Well-Known Member Contributing Member Dirty Wheel Club

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    Love the duc's, but they are a rich man's toy lol
     
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  11. GreyImport

    GreyImport Administrator Staff Member The Chief Contributing Member

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    And the old ones cost as much as the new ones :Drool:
     
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  12. Darren

    Darren Well-Known Member Contributing Member Dirty Wheel Club

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    I think it was the old Holden commercial - I just want one lol. Maybe once the kids leave home :)
     
  13. Revolver

    Revolver Big Member Premium Member

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    The HSV ad actually. Endless fun to be had if your a Ford fan on that one.

    Someone looked at that list and said "8 hours labour? Bahahaha. Yeah right that's excessive."

    I looked at that list and thought. "8 hours labour? How THE HELL he do all that in 8 hours? Is he Flash Gordon?"

    It would take me 8 days!
     
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